‘Mexican Treasures’ is a customer service oriented company. We want you to have a genuinely positive personal shopping spree experience, so please read the following guidelines to make this happen.

We accept Credit Card Payments by PayPal, it has a 2.9% + $0.30 domestic (Canada) charge or between 2.9% and 3.9% (International) charge; depending on the foreign currency, that because paypal charge it by service. Once your payment has been duly cleared by the Banking institution, we will advise on approximate delivery date, via Canada Post for National or International shipments.

In the case of payments by bank wire (transfer), please send us an e-mail and we will send you the bank account details.

Our prices vary, we sell by piece, depending on the item by the final weight when they are produced or because they are subject to change depending on the international price for silver; please go to the following address to verify the silver price: $ PLATA. These prices do not include shipping nor any other kind of expense, (such as special packing or international bank wire -transfer- fees). In addition, due to the nature of our business, which is giving you original quality pieces, our products are subject to inventory. Therefore, we highly advise, when purchasing a product from our catalogue, make your payment in full within 24 hours to guarantee your purchase and delivery.

We do not take back nor change items. We only take back broken or incomplete pieces that arrive to you when you receive them (this rarely occurs), and in case it does happen it must be reported to us no later than 3 days upon delivery at your address by the shipping company.

PRIVACY NOTICE

This privacy policy sets out how Mexican Treasures uses and protects any information that you give us when you use our website.

Mexican Treasures is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Mexican Treasures may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from January 2012].

What we collect

We may collect the following information:

• name and title

• contact information including email address

• demographic information such as postcode, preferences and interests

• other information relevant to customer surveys and/or offers

What we do with the information we gather

We require this information to ship goods, understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.

• We may use the information to improve our products and services.

• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email or mail. We may use the information to customize the website according to your interests.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at Contact. We will promptly correct any information found to be incorrect.

‘Mexican Treasures’ thanks you for your excellent taste in Jewellery and Quality Products!